When will my order ship?
How do I estimate Next Day/2 Day delivery days?
- Next day is delivered on the next business day after the order has shipped.
- 2nd Day Air is 2 business days after the order has shipped.
- Note: Weekends and holidays do not count as shipping/business days.
- Shipper business days are: Monday, Tuesday, Wednesday, Thursday & Friday
- If your delivery day falls on a holiday your package should be delivered on the next business day
Is there a cut off time for Next Day Air orders to ship the same day?
Can I correct or change the delivery address of my order?
Any address that is changed by the customer or shipper after the order is shipped will be charged an address correction fee ranging from $5-$10 depending on what service you choose. (For example, no apartment number is given, an incorrect zip code or incorrect street number is provided on your order form, etc.) If you have placed an order and it has not yet shipped, you can login to your account and change your address. Click the My Account / Order Status to edit your account information.
Reshipment of Orders Due to Incorrect Address:
USA Orders
If your order was returned to IHealth Fulfillment due to incorrect address, a reshipment fee of $20 will be applied to customer’s account. The reshipment will be via 2-Day Shipping. Overnight reshipment of order will be $40.
International Orders
If your order was returned to IHealth Fulfillment due to incorrect address, a reshipment fee of $40 will be applied to customer’s account.