When will my order ship?
In most cases, orders are received and processed immediately. The transaction takes place within an instantaneous automated system. We ship all of our orders out via most efficient method at 1:00PM Eastern Standard Time (Monday-Friday). If you need to cancel the order please login to your account by clicking on the My Account / Order Status.
How do I estimate Next Day/2 Day delivery days?
- Next day is delivered on the next business day after the order has shipped.
- 2nd Day Air is 2 business days after the order has shipped.
- Note: Weekends and holidays do not count as shipping/business days.
- Shipper business days are: Monday, Tuesday, Wednesday, Thursday & Friday
- If your delivery day falls on a holiday your package should be delivered on the next business day
Is there a cut off time for Next Day Air orders to ship the same day?
Can I correct or change the delivery address of my order?
Reshipment of Orders Due to Incorrect Address:
USA Orders
If your order was returned to IHealth Fulfillment due to incorrect address, a reshipment fee of $20 will be applied to customer’s account. The reshipment will be via 2-Day Shipping. Overnight reshipment of order will be $40.
International Orders
If your order was returned to IHealth Fulfillment due to incorrect address, a reshipment fee of $40 will be applied to customer’s account.
How are Military Orders shipped?
All Military orders (APO/FPO addresses) are shipped by USPS Priority Mail. US mail to the various military addresses takes anywhere from one to eight weeks for delivery as we have been recently seeing delays in military shipments. The US Postal Service has no tracking on military orders. Any damages or claims must be reported to us within 24 hours of receipt of the package. If the package is damaged, take the damaged package to the military postal unit and file a report.
